Contact Center Community

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Advance learning hand-in-hand with our clients by supporting their students.

Meet the team

Areas we're hiring

Advisors

Our Customer Service Advisors, Help Desk Advisors, and Enrollment Specialists are the front line for handling customer usage and IT concerns as well as assisting clients with their enrollment needs. They provide a quick solution to everyone that picks up the phone to call.

 

Contact Center Operations

Our Contact Center operations has the pivotal task of ensuring that the Instructional Design, Training, and Knowledge Base are up to the needs and expectations of our customers. They also supervise our distributed contact center volume and agents.

 

Interested in working for Blackboard? Take the first step today by joining our talent community.

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