Location: Chennai, India
Date Posted: May 25, 2021
Travel Requirements: None
We’re looking for an IT Support Technician to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
For more information about Blackboard Inc. and our career opportunities, please visit www.blackboard.com.
The Blackboard Information Technology department is focused on supporting Blackboard’s global workforce. As IT Support Technician, you will support our global workforce by providing level one technical support.
A successful candidate will be a dynamic self-starter capable of working independently with minimal supervision, with very strong collaboration and communication skills to work as a member of IT Service Operations team. We value a customer service focus as much as strong technical skills.
Primary responsibilities will include:
To ensure the safety and wellbeing of our employees, Blackboard positions are currently remote (where possible).
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.