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Senior Manager, DevOps Engineering

Community: Technology
Location: Colombia
Date Posted: Oct 14, 2021
Remote: Yes
Travel Requirements: None

Job Description


Senior Manager, DevOps Engineering

Bogota, Colombia




The Opportunity: 

We’re looking for a Senior Manager, DevOps Engineering to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.    



At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.

For more information about Blackboard Inc. and our career opportunities, please visit  


This role focuses on Blackboard Learn, where we pride ourselves on creating well-designed web and mobile solutions to support learners, instructors, and administrators. Blackboard Learn allows learners and instructors to access online educational experiences wherever and whenever they want through web and mobile devices.  Our technology helps instructors breathe life into educational content, brings efficiency to day-to-day tasks, and empowers instructors with tools to engage and assess every learner. We help motivate learners by promoting collaboration, communication, and connections with their peers and instructors. 

As a member of our Product Development team, you’ll work in an agile environment delivering industry-leading SaaS products and web service platforms. As a Senior Manager, DevOps Engineering, you will report to the Director of DevOps Engineering and be responsible for the planning, execution, delivery, and success of our Development Operations scrum team. 


Specific responsibilities will include: 

  • Leading a team of engineers that ensures optimal uptime and product performance, provides operational efficiencies, and reduces unnecessary costs that improve SaaS margins  
  • Assisting the vision and strategy by defining achievable development plans 
  • Using these plans to drive the team to deliver on committed capabilities, on time, and with quality 
  • Evaluating operational processes for automation, managing risk and communicating status to all stakeholders 

The Candidate: 

Required skills/qualifications: 

  • Significant experience within development operations 
  • Experience with AWS cloud architecture 
  • Experience driving results in a matrixed, cross-functional, multi-team environment with geographically distributed teams 
  • Experience influencing the practices of other product teams within the company, including Design, Engineering, and Operations  
  • A working understanding of software engineering best practices and experience with Agile methods 
  • Experience working with Product Management at a senior management level 
  • Experience with Infrastructure as Code tools (Terraform, Cloud Formation, Chef, etc.) 
  • Experience with large consumer-facing applications 
  • Strong oral and written communication skills; ability to communicate effectively with both technical and non-technical audiences
  • Fluency in written and spoken English at CEF B2 level or above  


Preferred skills/qualifications: 

  • Experience with security benchmarks (FedRAMP, FISMA, MTCS, CIS, NIST, etc.)  
  • Experience with Docker- and/or Kubernetes-based CI/CD lifecycles and pipelines  



To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).

The Office:

Blackboard has an office located in Bogota, Colombia as a hub for the LAC market.   

  • Located in Capital Towers center in the financial district   
  • Excellent and secure area to eat lunch, have a walk, or dine after office hours    
  • Benefits in prepaid medicine, dental plan, and wellness allowance   
  • Easy access to public transportation close to two important avenues, Carrera 7 and Calle 100   
  • Free parking for employees and paid parking for visitors    
  • Multiple private spaces for virtual and face-to-face meetings   
  • Regular events like bring your dog to work day and ping-pong, foosball, and Mario Kart tournaments    
  • Sodexo card provided for employees  
  • Daily budget to spend on beverage vending machines 
  • Learn more about the Bogota office culture by checking out our Facebook page   

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   


Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. 

Req ID: 3682


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