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Educational Consultant

Community: Consulting
Location: , Netherlands
Date Posted: Jun 1, 2021
Remote: Yes
Travel Requirements: 75% Travel

Job Description


Educational Consultant

Remote – Amsterdam


The Opportunity:

We’re looking for an Educational Consultant to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.


For more information about Blackboard Inc. and our career opportunities, please visit


Blackboard’s Educational Consulting & Training team supports clients in the effective implementation of Blackboard products to support online teaching and learning, ensure successful adoption of our products, and maximize the educational returns on the client's investment. We provide clients with consulting services which include defining requirements and business rules, facilitate application strategy sessions, draft specifications, identify implementation strategies and product use cases, provide product training, provide instructional design, and course design services and lead the process that delivers our client systems to the production state. This position supports the delivery of Learning Technology Planning, product training, and Blackboard Academy professional development workshop.


A successful candidate will have experience working with educational technologies in a higher education, business, or governmental capacity. The candidate will have experience working with learning management systems as an instructor, instructional designer, or system administrator.


Primary responsibilities will include:

  • Delivering onsite and remote Blackboard product and best practices training
  • Creating and delivering implementation reports
  • Identifying gaps in client skills, processes, or infrastructure
  • Monitoring, tracking, and reporting project status and performance
  • Conducting meetings with client sponsors and stakeholders
  • Developing client-specific implementation project plans and timelines
  • Identifying customer risks and communicating to leadership
  • Analyzing client needs and identifying Blackboard products and services that aligns to these needs
  • Partnering with Sales, Marketing and Product Development to create comprehensive customer solutions
  • Identifying unique requirements for large and strategic accounts and coordinate with other Blackboard departments to ensure successful delivery
  • Managing a portfolio of clients that include strategic, consortia and complex clients
  • This role requires approximately 60% travel


The Candidate:

Required skills/qualifications:

  • Bachelor’s degree required in a related field (e.g. Education, Information Technology, Business) or equivalent experience
  • 2+ years’ consulting experience, with experience consulting to educational institutions, or experience in management or administration within an educational institution
  • Experience with e-learning course management technology, preferably Blackboard Learn
  • Proven ability to handle multiple client engagements simultaneously
  • Ability to work in a geographically distributed virtual team environment and to build relationships with internal and external organizations
  • Dynamic, creative problem-solving skills
  • Strong oral and written communication skills
  • Fluency in written and spoken English


Preferred skills/qualifications:

  • Master’s degree required in a related field (e.g. Education, Information Technology, Business)
  • Previous experience in the educational technology industry
  • Background in content/knowledge management, digital asset management, as well as with education related technologies
  • A background in instructional design and/or online learning theory
  • Ability to deliver services in additional languages other than English


This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   


Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.  




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