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K12 Solutions Engineer

Community: Sales & Business Development
Location: , United States
Date Posted: Jul 28, 2021
Remote: Yes
Travel Requirements: 50% Travel

Job Description

Description

Solutions Engineer

Remote – US

 

 

The Opportunity:
We’re looking for a Solutions Engineer to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.

 


At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.


For more information about Blackboard and our career opportunities, please visit www.blackboard.com.

 

 

Blackboard's Solutions Engineering team explains, demonstrates, and proves the value of our technologies to clients. By listening and engaging to understand clients' educational strategies and key initiatives, they can identify critical capabilities where our solutions can deliver value. The team works alongside sales executives, channel partners, and service professionals to design the right solution set for clients so that they can realize the maximum value and alignment to their goals. 

 

 

As Solutions Engineer for the K-12 market, specific responsibilities will include:

  • Maintaining expert-level knowledge and proficiency in Blackboard K-12 solutions, including their functionality, application, administration, and deployment methodologies
  • Maintaining familiarity with our K-12 partner solutions and knowing when to propose them as part of a customer solution set
  • Participating in client discovery calls; listening to customer challenges and desires; and creating account value proposals that relate Blackboard solutions to K-12 customers’ strategic goals and initiatives
  • Managing and delivering high quality technical validation events (Demonstrations, Evaluations, Pilots) to include tailoring the solution, configuration, and data to support customer requirements
  • Working with all members of the regional sales teams to articulate product strategic value, develop client-focused solutions, and document solutions in proposals
  • Building and maintaining Blackboard champions in our customer/user community to include participation in trade shows, conferences, user groups, etc.
  • Providing rapid, accurate responses to questions from sales teams and channel partners
  • Providing insight, feedback, and recommendations to Product Managers to improve Blackboard’s ability to respond to customer challenges
  • Developing and delivering responses to RFPs/RFIs
  • This role requires 50-60% travel

 

 

The Candidate:

Required skills/qualifications:

  • Bachelor’s degree (or equivalent) in Information Technology Management, Instructional Design, or other education-related field; advanced degree is preferred
  • Passionate about improving the teaching and learning environment for students and teachers and engaging parents in the educational process
  • Experience working in a K-12 educational environment with a high level of situational fluency educational processes, relevant communication tools, and applicable mobile applications
  • 3+ years of pre-sales experience, preferably in enterprise sales and/or education technology or experience in the K-12 sector managing instructional technology
  • Strong oral and written communication skills; exceptional ability to present to small and large groups of people who may have varied roles, experience, and perspectives
  • Able to be resourceful while working independently, in a geographically dispersed team and be self-motivated
  • Proven ability to engage effectively in executive-level discussions

 

 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.  

 

 

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor. 

 

 

This position is not available for candidates residing in the following states: CO, CA, MA

 

 #LI-Remote

Req ID: 247

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