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Site Reliability Engineer

Community: Technology
Location: Brno, Czechia
Date Posted: Jul 28, 2021
Remote: No
Travel Requirements: Occasional

Job Description


Site Reliability Engineer

Brno, Czech Republic



The Opportunity:

We’re looking for a Site Reliability Engineer to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.   

At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.

For more information about Blackboard Inc. and our career opportunities, please visit 



As a member of the Site Reliability Engineering team, you will combine software and systems engineering to help build and run large-scale, distributed and fault-tolerant systems. This is a driven, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the education market. By joining this team, you will become a core contributing member to Blackboard’s EdTech Platform initiative. This future state platform will seamlessly and uniquely deliver a revolutionized learning experience through innovation, continuous delivery, and architectural integration.  



Specific responsibilities include: 

  • Engaging with development teams on the design, deployment, capacity needs and operations of microservices, and supporting them as they transition to production
  • Monitoring the availability, performance and health of production systems in support of meeting service level objectives
  • Using automation and tooling to continuously improve the reliability, scalability and velocity of services deployed on AWS
  • Participating in emergency incident response on-call rosters; practicing blameless postmortems that lead to improvements in resiliency and reductions in pager fatigue



The Candidate:  

Required skills/qualifications:

  • Experience in the fields of Computer Science, Software Engineering or related fields 
  • Expertise with analyzing and troubleshooting large-scale, multi-region deployments in a public cloud (e.g. AWS) 
  • Experience with Elasticsearch
  • Experience with cloud deployment and management tools (e.g. Terraform, GitOps) 
  • Experience with monitoring and alerting tools (e.g. Cloudwatch, New Relic, PagerDuty)  
  • Ability to solve complex problems, optimize code, and automate routine tasks 



Preferred skills/qualifications: 

  • BS in Computer Science or related field, or equivalent work experience 
  • Experience with container technology (e.g. Kubernetes, Docker) 
  • Demonstrable scripting experience, preferably in Python or Java 
  • Experience with cost reporting tools (e.g. AWS Cost Explorer, Kubecost) 
  • Experience with network and/or application security 
  • Prior experience within the education industry and/or with e-learning technologies  



The Office:  

Blackboard has an office in the beautiful and vibrant city of Brno.  

  • Great office location in city center near Luzanky 
  • Accessible by public transportation as well as bike, with bike stands and showers in the office 
  • Cozy personal office spaces where you can shut your door to really focus or leave it open to interact with Great benefits including health & life insurance and English lessons 
  • Countless walkable places to eat



This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.  



Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Req ID: 241

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