Location: Bogota, Colombia
Date Posted: Jul 28, 2021
Travel Requirements: None
Manager, Client Support
*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*
We’re looking for a Manager, Client Support to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.
For more information about Blackboard Inc. and our career opportunities, please visit www.blackboard.com.
As Manager, Client Support, you will be responsible for managing and directing the work of the Client Support staff by reviewing outstanding customer issues on a regular basis to ensure high levels of customer satisfaction and quality are delivered in a timely manner.
Specific responsibilities will include:
Blackboard has an office located in Bogota, Colombia as a hub for the LAC market.
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Req ID: 326