Community: Blackboard Student Success
Location: United States
Date Posted: Sep 16, 2021
Travel Requirements: None
Enrollment/Success Coach Trainer
Remote – US
We’re looking for an Enrollment/Success Coach Trainer to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world's leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
At Blackboard, we believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices, but who we are as a company.
For more information about Blackboard Inc. and our career opportunities, please visit www.blackboard.com.
The Blackboard Enrollment Operations Team is focused on serving as a seamless extension of our higher education clients. Our Enrollment Coaches partner with our higher education clients to provide an exceptional first impression, to build rapport with students, and to nurture them as they make the life-changing decision to attend college. Our goal is to build a better education experience for everyone by extending our world class coaches to meet the growing demands of learners. This position supports playing an integral role in training our Enrollment Coaches to deliver world class, consultative coaching services directly to students of the world’s most progressive colleges and universities and ensures success of the organization.
A successful candidate will facilitate training sessions, coordinate training design and development, and assist with training evaluation. In addition, the candidate will assist with performing quality and coaching functions for employees during training and post-training and identify training needs through a variety of methods and partner with the Enrollment Operations Manager to create appropriate training programs that enhance employee skills.
Primary responsibilities will include:
Training design and delivery:
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is not available for candidates residing in the following states: CO, CA, MA
Req ID: 523