Data Analyst

Job Description

Data Analyst

Remote – US

The Opportunity: 
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.  

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 

For more information about our company and career opportunities, please visit www.blackboard.com.

Blackboard’s Student Success organization is looking for a knowledgeable, results-oriented Data Analyst to join our team and work directly with our Higher Education clients as well as with various internal stakeholders. We are focused on making data-driven decisions that address the big challenges facing institutions today and this person will play a leadership role in that work. Across the Blackboard organization, and on behalf of our clients, there is a heavy emphasis on using data to guide and optimize the best strategic approach to enterprise-level objectives such as enrollment growth, financial health, and student retention. As Data Analyst, you will be a go-to person for these efforts within Blackboard Student Success. You will be responsible for delivering the quantitative inputs, models and analysis required to make informed decisions both for our clients and for our business.   

The ideal candidate will have deep expertise in data modeling, data visualization, forecasting and analysis. This person will have a thorough understanding of the tools required for these tasks as well as the necessary inputs and KPIs.  

Primary responsibilities will include: 

• Developing and implementing various data models and reporting needed to support the success of our clients and our business  

Client Facing Reports 

• Leading efforts on offering Higher Ed client’s insights into service performance through client facing reports, standardizing, and automating report delivery, validating data, and building out dashboards/reports to provide key insights 

Data Modeling 

• Working with other Analysts, developers, and cross-functional teams to create data models that leverage data from multiple sources to deliver valuable insights to our clients  

ETL Support 

• Working in collaboration with our product development team and operations to support current and new Extract, Transfer, Load (ETL) processes to facilitate effective data movement and storage and ensure data aligns with current/future reporting needs  
• Working closely with our Blackboard Data team to help create data pipelines into Blackboard’s data lake 

The Candidate:  

Required skills/qualifications:

• Bachelor's degree or related work experience 
• 2+ years of experience in SQL querying and proven ability to work with large complex data sets 
• Outstanding analytical, modeling, and data visualization skills are required, including the ability to analyze raw data, develop usable data models, and deliver insightful data visualizations 
• 2+ years of professional experience working with BI tools like Microsoft’s Power BI, SSRS, etc.  
• Ability to communicate effectively with clients to obtain inputs, validate assumptions, educate on approach, and present results; Ability to deconstruct client/business requests into effective requirements 
• Ability to effectively manage individual work, communicate with stakeholders, and meet agreed upon deadlines 
• Excellent problem-solving and critical-thinking skills  

Preferred skills/qualifications: 

• Experience working within higher education industry
• Experience working with AWS and Azure BI products/solutions 
• 3+ years of professional experience
• Knowledge of information systems and software including CRMs, ticketing systems, telephony systems, Marketing Automation, and Ad Management 
• Knowledge of data warehousing methodologies and technologies 

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

This position is not available for candidates residing in the following states: CO, CA, MA

#LI-Remote  

Req ID: 552