Strategic Account Executive - Eastern Seaboard Australia

Job Description

Senior Account Executive

Remote – Australia

The Opportunity:
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.  

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 

For more information about our company and career opportunities, please visit www.blackboard.com.

Blackboard’s business in Australia and New Zealand is progressive and diverse, and our experienced team has a reputation for being among the first to drive new initiatives within the company. We are bringing to market a new generation of cloud-delivered learning technologies; predictive analytics; and course content accessibility software, as well as launching partnerships with IBM and AWS.  Blackboard has a significant customer base in ANZ, many of whom are renowned for a sophisticated understanding of teaching and learning. Our team meets and often exceeds sales objectives of the assigned territory by promoting and selling our suite of products and services through a consultative selling approach that effectively demonstrates a quantifiable value proposition to the customer.

As a Senior Account Executive, you will be responsible for the management of Blackboard’s extensive client base in a defined territory within Australia and for growing new business across our product portfolio throughout the region. Specifically, you will build an executive-level understanding of client challenges in supporting enterprise-level e-Learning and positioning our solutions and technical services over time to achieve mutual success. You will be the single executive point of customer contact for Blackboard and will work to keep key client relationships in good health as well as direct the engagement of our Solutions Engineers, Consulting, and Services teams for clients and opportunities in NSW. You may also take on existing client portfolios, in which case you will be accountable for growing new business and for the retention of existing contracts.
 

Additionally, you will be responsible for developing trusted partnerships with clients based on well-developed situational fluency relevant to the education and technology sectors. You will define and execute account and sales territory sales plans and meet or exceed set sales quotas while adhering to Blackboard’s values and sales rules of engagement. You will manage enterprise solution sales with 6-18 month purchasing cycles. You will also manage sales pipeline and effectively use the salesforce automation tool. This role requires approximately 50% travel.

The Candidate:

Required skills/qualifications:

• Experience with enterprise solution or technical sales
• Deep understanding of working in a tertiary education context with significant professional experience in the broader education sector (e.g. teaching, management, services, program management, consulting)
• Well-developed interpersonal skills including active listening
• Excellent oral and written presentation skills with a high attention to detail and time management
• Experience managing ongoing effective working relationships at senior management levels and a demonstrated consultative approach to negotiation, problem-solving, and/or selling
• Proven people leadership and management within a multi-disciplined team

Preferred skills/qualifications:

• Professional networks in the education sector or professional experience with the Moodle LMS, Learn LMS, or other education technologies

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.   

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

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Req ID: 643