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Senior Business Analyst - Client Support

Job Req: 718
Company Entity: Nivel Siete
Community: Technology
Location: Bogota, Colombia
Date Posted: Jan 18, 2022
Remote: No
Travel Requirements: Occasional

Job Description

Description

Senior Business Analyst

Bogota, Colombia

 

*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*

 

 

The Opportunity:
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.  

 

We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. 

 

For more information about our company and career opportunities, please visit www.blackboard.com.

 

 

Blackboard’s Learning Management Solutions advance the education experience with an LMS that inspires a love of learning, drives excellence, and empowers continuous improvement with deep insights in teaching and learning.

 

 

The Blackboard Product Solutions include:  

  • Blackboard Learn: Engage learners inside and outside the classroom through a reliable system that delivers life-changing teaching and learning experiences.
  • Collaborate: Web-conferencing allowing video conferencing and video lecture delivery.
  • Ally: Blackboard Ally is a revolutionary product that integrates seamlessly into the learning management system and focuses on making digital course content more accessible.

 

 

Primary responsibilities will include: 

  • Evaluating product utilization, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions 
  • Leading ongoing reviews of product utilization and developing optimization strategies 
  • Conducting meetings and presentations to share ideas and findings 
  • Performing requirements analysis 
  • Documenting and communicating the results of your efforts  
  • Effectively communicating your insights and plans to cross-functional team members and management 
  • Gathering critical information from meetings with various stakeholders and producing useful reports 
  • Ensuring solutions meet business needs and requirements  
  • Assisting with/participating in user acceptance testing 
  • Managing projects, developing project plans, and monitoring performance 
  • Updating, implementing, and maintaining procedures  
  • Prioritizing initiatives based on business needs and requirements  
  • Serving as a liaison between stakeholders 
  • Managing competing resources and priorities 
  • Monitoring deliverables and ensuring timely completion of projects 

  

 

The Candidate:

Required skills/qualifications:

  • Bachelor’s degree in business or related field 
  • 5-8+ years of experience in business analysis or a related field 
  • Exceptional analytical and conceptual thinking skills  
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions 
  • Advanced technical skills  
  • Excellent documentation skills 
  • Experience creating detailed reports and giving presentations  
  • Competency in Microsoft applications including Word, Excel, and Outlook 
  • 2+ years of professional experience working with a BI tool (Power BI (preferred), Tableau, Chartio, Domo, Salesforce Einstein, etc.) 
  • A track record of following through on commitments  
  • Excellent planning, organizational, and time management skills  
  • Superior communication and presentation skills, both written and oral 
  • Independent, self-starter with strong prioritization, project management and coordination skills; and ability to excel in a fluid, cross-functional team environment 
  • A history of leading and supporting successful projects 
  • Quick learner, organized, and self-motivated 
  • Fluency in written and spoken English at CEF B2 level or above

 

 

Preferred skills/qualifications:

  • MBA 
  • PMP certification 

  

 

The Office: 
Blackboard has an office located in Bogota, Colombia as a hub for the LAC market.    

  • Located in Capital Towers center in the financial district 
  • Excellent and secure area to eat lunch, have a walk, or dine after office hours  
  • Benefits in prepaid medicine, dental plan, and wellness allowance 
  • Easy access to public transportation close to two important avenues, Carrera 7 and Calle 100 
  • Free parking for employees and paid parking for visitors  
  • Multiple private spaces for virtual and face-to-face meetings 
  • Regular events like bring your dog to work day and ping-pong, foosball, and Mario Kart tournaments  
  •  Sodexo card provided for employees 
  • Daily budget to spend on beverage vending machines
  • Learn more about the Bogota office culture by checking out our Facebook page 
  • Option for remote work during the COVID-19 pandemic

 

 
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.    

 

 

Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.   



Req ID: 718

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