Job Req: 936
Company Entity: Blackboard Information Technology India Private Limited
Location: Bangalore, India
Date Posted: Mar 9, 2022
Travel Requirements: None
Manager, Client Support
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about our company and career opportunities, please visit www.blackboard.com.
Blackboard is the industry leader in developing web-based learning platforms for the educational community. Our Client Support team has a proven track record of delivering high quality technical support to our customer base. We are looking for a motivated, technically-savvy and customer service-oriented Manager to join our Client Support team. This is a highly visible position within our company and our entire global client base.
Blackboard’s Global Client Support team works with clients to solve a wide variety of technological challenges. Our analysts work in a dynamic, fast-paced environment, and interface directly with clients to troubleshoot and resolve issues, ensuring the success of teaching and learning at client institutions.
The Manager, Client Support will play an integral role in the success of the Support team.
Primary responsibilities will include:
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.