This job posting is no longer active.
Job Req: 939
Company Entity: Blackboard Inc.
Community: Global Marketing & Communications
Location: United States
Date Posted: May 18, 2022
Travel Requirements: Occasional
Marketing Manager, Client Feedback Programs
Remote – US
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about our company and career opportunities, please visit www.blackboard.com.
As a Marketing Manager, you will play a key role within the Community Programs team and will have extensive collaboration with corporate, regional, product marketing, product managements and Global Client Experience teams. The Community team focuses on implementing and managing client facing programs to support client retention and engagement. Team members work in a dynamic, fast-paced environment, and interface directly with clients.
You will help support the development and execution of new client product feedback programs starting with the Ultra Insider Program. This will include working closely with the product management team. You will help manage and execute various feedback programs including promoting the programs and recruiting clients to participate. These programs could include surveys, focus groups, tech previews, client validation sessions, etc. You will also be responsible for measuring and tracking overall engagement.
A successful candidate will be creative and highly detailed oriented with strong project managements skills. They will also be able to put together marketing campaigns to promote these programs through various channels. They will be proactive and resourceful and be able to work in a fast-paced cross-functional environment.
Primary responsibilities will include:
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is not available for candidates residing in the following states: CO, CA, MA