Job Req: 1042
Company Entity: Blackboard Inc.
Location: United States
Date Posted: Mar 29, 2022
Travel Requirements: None
Client Support Engineer
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about our company and career opportunities, please visit www.blackboard.com.
Our Community Engagement products are mobile and communication solutions specifically designed for K-12 education, corporate and government clients. As a Client Support Engineer, you will serve as a point of escalation for the technical support team and interface directly with technical contacts of clients for such services as authentication integration, information system integration, data record analysis, and advanced troubleshooting investigation.
Specific responsibilities will include:
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is not available for candidates residing in the following states: CO, CA, MA